Furniture FAQs
See below for answers to all your frequently asked questions – if your query is not answered, please contact us here.
We display a limited selection of our furniture in stores. Please contact your local store for information about the pieces currently on display or contact us here.
Delivery timing varies by product- please check the individual product page for its specific approximate availability time.
Delivery outside the M25: If your delivery address is outside the M25, please add up to an additional 21 days to the estimated availability time shown on the product page.
Most of our furniture qualifies for Specialist Furniture Delivery, which includes:
• Advance contact to arrange a delivery date that suits you
• A delivery window (typically 2–4 hours), so you don't have to wait in all day
• Placement of items in the room of your choice
• Assembly of furniture where necessary (this does not include lighting or wall fittings)
• Removal of all packaging
Delivery outside the M25: If your delivery address is outside the M25, please add up to an additional 21 days to the estimated availability time shown on the product page.
Accessories (non-furniture) standard delivery: collection from our showrooms or posted to your by a parcel service which normally takes 2 days from dispatch. Postal deliveries are calculated 10% of the total order with a minimum of £5.
Region Delivery cost
London (within the M25) £89
Rest of England £120 – £160
Southern Scotland & Wales £195
Other locations (Channel Islands, Northern Scotland, etc – we will quote)
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We're a London interiors brand, family owned and operated for over 8 years, and a registered UK company. You can visit one of our 4 London showrooms to see our furniture in person, and our sales team is on hand to offer interior design advice, plus guidance on sizing and finishes.
Our showrooms:
Showroom Address
The Whiteley 157 Queensway, London W2 4BD
Islington 281 Upper Street, London N1 2TZ
Chiswick 138 Chiswick High Rd, London W4 1PU
Central 83 Tottenham Court Rd, London W1T 4SZ
Opening hours: Monday–Saturday, 10am–6pm. Sundays & bank holidays, 11am–5pm. (Please check individual showroom pages, as hours may vary slightly by location.)